Delete Duplicates limited to 200/300 emails per operations

Hi there,

We don't have a limitation on this deduplicate process.

Did you 1. select the messages first and then click the feature to delect duplicates, or 2. click the feature first, and then select a mail folder?

Amanda

Quoted from Amanda Lee on Monday, 05 June 2023

Hi there,

We don't have a limitation on this deduplicate process.

Did you 1. select the messages first and then click the feature to delect duplicates, or 2. click the feature first, and then select a mail folder?

Amanda

Tried both methods. Both results in partial selection of duplicates for processing.

Hi,

Sorry for the inconvenience caused.

Since our feature works only for emails that are stored locally, could you please tell me what email protocol are you using? If it happens to be Exchange, it is important to note that typically not all 9,000 emails are stored locally.

Amanda

Hello,
Here is Peter.

I have the same problem: I want to delete more than 25000+ duplicates, but it only moves 200-300 messages at a time to the specified folder. I am using the latest version of Outlook, using IMAP protocol. Before the first attempt I had downloaded the messages using cache going back 5 years to the machine, failed the first time round, then subsequently now/then switched Outlook to OFFLINE mode to reduce the load on the network and the machine.

I then retrieved all the matches, sorted out the messages with 3+ duplicates (by changing the ticks) and then started the process by moving them to another folder - again.

Unfortunately, the result is the same: about 200-250 messages are sorted and the machine spins up to max, but the software itself is completely frozen.

I really ask for your support, because I feel: this software will be able to solve this horror job.

Yours sincerely, Peter

Hello Peter,

Thank you for your feedback.

We appreciate you bringing this issue to our attention. We will test the scenario you described to identify any potential problems and work on improving the software's performance.

Thank you for your patience and understanding.

Yours sincerely,
Amanda

Dear Amanda,
Dear ExtendOffice,

I am happy to help you with the development of your software and thank you for your feedback.
I have a question about when the problem is expected to be solved: I would love to use the software, but my trial is about to expire, and it is important to sort out this very large amount of messages.

Have a nice day!

Yours sincerely, Peter.

Hi Peter,

Thank you for your willingness to help and for your feedback.

We are working on resolving the issue as soon as possible and will send you a beta version when it's ready. By the way, are you using the latest version of Kutools for Outlook?

Yours sincerely,
Amanda

Dear Amanda,
Dear ExtendOffice,

Thank you very much - I look forward to testing/using the beta version.
The screenshot below shows that I'm using version 19.00.200 of the tool, downloaded relatively fresh at the beginning of July: https://ibb.co/Nxjyxxf

Peter

Dear Peter,

Thank you for the information and the screenshot. We appreciate your prompt response.

We'll send you the beta version as soon as it's available. In the meantime, if you encounter any other issues or have further feedback, please let us know.

Best regards,
Amanda

Quoted from Faragopetergy on Saturday, August 03, 2024

Dear Amanda,
Dear ExtendOffice,

Thank you very much - I look forward to testing/using the beta version.
The screenshot below shows that I'm using version 19.00.200 of the tool, downloaded relatively fresh at the beginning of July: https://ibb.co/Nxjyxxf

Peter

Hi Peter,

Please download and test the beta version: https://download.extendoffice.com/downloads/Kutools-for-Outlook/Beta/OutlookKutoolsSetup.exe

If the issue persists, please send us screenshots of your steps so we can further assist you.

Best regards,
Amanda

Quoted from Amanda Lee on Wednesday, August 07, 2024

Quoted from Faragopetergy on Saturday, August 03, 2024

Dear Amanda,
Dear ExtendOffice,

Thank you very much - I look forward to testing/using the beta version.
The screenshot below shows that I'm using version 19.00.200 of the tool, downloaded relatively fresh at the beginning of July: https://ibb.co/Nxjyxxf

Peter

Hi Peter,

Please download and test the beta version: https://download.extendoffice.com/downloads/Kutools-for-Outlook/Beta/OutlookKutoolsSetup.exe

If the issue persists, please send us screenshots of your steps so we can further assist you.

Best regards,
Amanda

Dear Amanda,

Thank you very much for the indication of the beta release; I/we will have a maintenance session on Sunday (11.08.2024.) afternoon/evening, then I can run the test - and I will definitely send you a feedback on it by Monday.

Thank you very much again - also for your patience, I'll be in touch soon.

Best regards, Peter

Dear Amanda,
Dear ExtendOffice,

Thank you very much for your patience - I have installed the beta, but unfortunately I have not been able to test the "Advanced Scan and Remove Duplicate Emails" functionality in question, because my 30-day trial has unfortunately expired on earlier this month, and so I can no longer access it after the upgrade/reinstall.

Best regards, Peter

Hi Peter,

We have arranged a test license for you so you can continue testing.
Please send me your Email address, thanks in advance.

Best regards,
Amanda

Hello Amanda,

My e-mail address is Farago.Peter.Gyorgy@outlook.com.

Best regards, Peter

Hi Peter,

I've just sent the test license to your email. Please check your inbox, and let me know if you need any further assistance.

Best regards,
Amanda

Dear ExtendOffice,
Dear Amanda,

I am summarizing my experience with the beta version linked above.

+ Thank you very much for improving the software with the beta version - now, last time, the software counted 21000+ duplicates, which it scanned without freezing, software errors or other problems - apparently - in the way I described earlier (downloading messages, enabling "work offline" mode, cleaning, re-enabling synchronization).

Some technical software problems that I would like to report to you:

+ performance issue - when displaying thousands of duplicates, the list movement is very, very stuttered when using the arrow keys to move between items (presumably the module is based on a graphics processor, so CPU usage is high in this case)
+ in some cases, the date field does not show the date the mail was sent, but some other property or parameter of the sender or the message
+ there was a case where messages with completely different dates were taken as duplicates (presumably because of their content) - here I of course reserve the possibility that I set the filters wrongly before the test...

Further feedback, suggestions for improvement:

+ It is very bad that messages cannot be sorted by column (e.g. by date of arrival), or
+ It would be very important for me to be able to sort the number of duplicates (currently shown in brackets at the beginning of the line) in a separate column (I looked through the messages with 3+ duplicates in parentheses and selected the items to keep)
+ My last feedback would be that I'm particularly annoyed that the search window is always in front of all windows, and that it can't be closed to the tray temporarily - is there a way to change this somewhere in the settings?

I hope that I have been able to help you with sufficient detail in testing the beta version of the software and that you can test it further with the above.
If there is a newer version with the above changes, please let me know, I will be happy to continue testing (there are still 55000+ duplicates left on the server...)

Best regards, Peter

Hi Peter,

Thank you for your detailed feedback. We will work on your suggestions and optimize the software. Once we have an updated version ready, we'll send you the installation package for further testing.

Best regards,
Amanda

Quoted from Amanda Lee on Tuesday, September 10, 2024

Hi Peter,

Thank you for your detailed feedback. We will work on your suggestions and optimize the software. Once we have an updated version ready, we'll send you the installation package for further testing.

Best regards,
Amanda

Dear Amanda,

I look forward to testing the new version of the software - helping to make it even better.
I waiting for your feedback with respect!

Best regards, Peter