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stickyOffice Tab Stopped Working

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2 years 8 months ago #1318 by Steadman
Replied by Steadman on topic Office Tab Stopped Working
Is there any other workaround that can be done if you do not have access to your antivirus settings to add an exception for Office and Office Tab executables? My company recently started using McAfee Endpoint Security and the company manages the settings and policies and do not allow users to add exceptions.
The following user(s) said Thank You: zavjah

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2 years 8 months ago #1317 by AZMoosie
Replied by AZMoosie on topic Same Issue: Office Tab Stopped Working
All, having just experienced this problem I can say that 'all is not well'.

The primary function of 'A/V' products is to protect the system and your personal data. Circumventing protection software is a direct vector into the system. I tried to temporarily disable Bitdefender Total Security's Advanced Threat Detection facility but I still received the Init Error 4, so that solution does not work. Then I enabled the protection and proceeded to add WINWORD.EXE to the empty exception list, but still got the error. So I closed out of Word and then restarted it. I was then able to add or close tabs. I went through the same process with Excel and finally achieved the same result. Now I have two critical applications (highly targeted by malware gurus) unprotected.

This is far from an ideal solution. I respectfully suggest that Detong Technology (ExtendOffice) work with Bitdefender and other security software providers to develop a far more secure resolution to this problem.
The following user(s) said Thank You: qiuhongkun, zavjah

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2 years 8 months ago #1301 by mikebtp@gmail.com
Replied by mikebtp@gmail.com on topic Same Issue: Office Tab Stopped Working
Adding the office apps to bitdefender exceptions worked for me too.

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2 years 8 months ago #1300 by prf5
Replied by prf5 on topic Same Issue: Office Tab Stopped Working
Disabling Bitdefender's advanced threat defense entirely allows office tab to run. However, excepting the four .exe's in the office tab directory doesn't work if advanced trheat defense is running. The solution I found was to add the office executables (winword.exe, excel.exe, powerpt.exe) to the exception list. On my system they are found in C:\Program Files (x86)\Microsoft Office\root\Office16. All is well.
The following user(s) said Thank You: mikebtp@gmail.com, janw, ngriesbaum

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2 years 8 months ago #1294 by qiuhongkun
Replied by qiuhongkun on topic Same Issue: Office Tab Stopped Working
Hello,

Please try to fix it according to

Initialization error 4 terminal.exe/ MT4 - Microsoft Community

The other users who have encountered same issue, and get it fixed as following:

I have bit defender total security.

With trial and error elimination found that disabling the Advanced Threat Defence stopped the initialising error 4 and Kutools worked okay. While installing Kutools disabled the bitdefender as well…

So, added the Excel and the Kutools in the exception list under the advanced threat defence and then enabled it.

All works. I hope this may help others.

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2 years 9 months ago #1290 by mikebtp@gmail.com
Replied by mikebtp@gmail.com on topic Same Issue: Office Tab Stopped Working
Installed Office 2019 a week ago and Tabs worked until today (12/15). Getting the Initialization Error 4 message from OfficeTabLoader.dll. Added program to antivirus exceptions but still won't work. Bought personal license last year.

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